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All FAQs
Find answers to your questions about our services
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What are the qualification criteria of the experts?
All experts are handpicked by us based on knowledge, experience and qualification such that they are able to provide adequate assistance to the clients
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Which all experts can I book?
You can book the experts from different fields. They are provided in Listings category. Few categories are – Job counsellors, career counsellors, dieticians, fitness trainers, astrologers, finance experts etc
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Why should I book Tazen experts?
Tazen experts are curated across different fields and they are selected based on qualifications and relevant work experience. Going through this platform will help you direct access to good quality experts, thereby reducing time and effort.
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How can I join the meeting?
The meeting link will be provided on your dashboard for the date and time booked 24 hours before the appointment
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Where can I see my bookings?
Any expert you book will be visible in your dashboard
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How can I book an expert?
Once you select the expert of the domain you need consulting on – you can book one-time/monthly consultation based on professional’s calendar’s availability. Then one can proceed to payment and booking will be confirmed once all fields are complete.
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Where can I see details of my events?
You can see the details of the events in the dashboard. If it is an offline event – the venue details will be mentioned. Invitation card would be sent by email which will have to be shown. If it is an online event, the meet link would be provided on the dashboard under the events section.
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Which type of events are present?
Tazen will host both offline and online events. The subject will be across different domains and guest speakers would be experts across those domains – health, finance, fitness, career , personality etc
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Where can I view events?
One can see all upcoming events in the events page
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What if I am dissatisfied with the service?
Our experts are handpicked and aimed to guide the customers query in their areas of expertise. It is advisable to do one time booking and assess the consultant before booking them for multiple sessions. If you are dissatisfied, you may leave a review addressing your concerns.
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How does payment works?
It is advisable to book one time/monthly bookings. Consultations are non-refundable and one may contact admin to change in extreme cases.
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Where can I write the reviews ?
One can write reviews for the professional on the professional profile. One should write only post the service taken.
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Where can I see the blogs?
One can review different blogs under our blog section.
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How can I contact Tazen customer service?
One can click on the watsapp button with the query they have in mind.
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How can I contact the experts?
Once your meeting is booked, you can contact experts on the appointment date.